We, SIVA Tec Ltd, Unit 3, Princes Drive Industrial Estate, Princes Drive, Kenilworth CV8 2FD, which provide your product or service are named at the start of these terms and conditions and are a data controller of your personal data.
We have a dedicated data protection officer ("DPO"). You can contact the DPO using the details below or by writing to the above address, marking it for the attention of the DPO or going to Contact us
We use your personal data, including any of the personal data listed in section 1 above, for the following purposes:
We rely on the following legal bases to use your personal data:
1. Where it is needed to provide you with our products or services, such as:
1. Where it is in our legitimate interests to do so, such as:
2. To comply with our legal obligations
3. With your consent or explicit consent:
We may share information with the following third parties for the purposes listed above:
Where we're relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the details below.
We're based in the UK but sometimes your personal information may be transferred outside the European Economic Area. If we do so we'll make sure that suitable safeguards are in place, for example by using approved contractual agreements, unless certain exceptions apply.
Inform us of any changes to your personal information so that we can update our records.
In this section monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face to face) meetings and other communications.
We may monitor where permitted by law and we'll do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes. This information may be shared for the purposes described above.
Unless we explain otherwise to you, we hold your personal information based on the following criteria:
Following is a list of rights that all individuals have under data protection laws. They don't apply in all circumstances. If you wish to use any of them, we will explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.
You have the right to complain to the Information Commissioner's Office which enforces data protection laws: https://ico.org.uk/ You can Contact Us using the details below. You can contact us by going to the Contact Us section of our website to exercise these rights.
We may use your office address, phone numbers, email address and social media or digital channels (for example, Facebook, Google and message facilities in other platforms) to contact you according to your marketing preferences. You can stop our marketing at any time by contacting us using the details below or by following the instructions in the communication.